Dong-Han Ham
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Human Centered Design.

Human Centered Design.

Service blueprint (storygraph) by Raffaele Boaino #crosschannel

Service blueprint (storygraph) by Raffaele Boaino #crosschannel

Another case of integrating the scenario, storyboard, and system navigation. The whole work is expected to be in early 2015. UX UI Service Design Tool

Another case of integrating the scenario, storyboard, and system navigation. The whole work is expected to be in early 2015. UX UI Service Design Tool

linear with detail - user journey

linear with detail - user journey

service blueprint - Google-søk

service blueprint - Google-søk

JOURNEY MAP on Behance

JOURNEY MAP on Behance

Desing Thinking :: diseños y procesos :: pensamientos y estrategias ::

Desing Thinking :: diseños y procesos :: pensamientos y estrategias ::

We spoke with Aldo de Jong and Rich Radka, co-founders of Claro Partners (@claropartners) about their current and future practices. Claro Partners is based in Barcelona and was launched by Aldo and...

We spoke with Aldo de Jong and Rich Radka, co-founders of Claro Partners (@claropartners) about their current and future practices. Claro Partners is based in Barcelona and was launched by Aldo and...

Customer Experience Map

Customer Experience Map

Diseño de Servicios: Bastante más que definir un "customer journey" | David Díez Cebollero, PhD, CSPO, CSM | LinkedIn

Diseño de Servicios: Bastante más que definir un "customer journey" | David Díez Cebollero, PhD, CSPO, CSM | LinkedIn